Support Board – Help Desk and Chat

Support Board is a powerful chat and support plugin for WordPress that transforms the way your business communicates with its customers. Designed for small and medium-sized businesses, agencies, online stores, and any website that needs real-time customer support, this plugin combines traditional live chat with advanced artificial intelligence to deliver a complete and automated support experience.

The plugin natively integrates chatbots powered by ChatGPT and Google Dialogflow, allowing you to automate responses to frequently asked questions, manage order inquiries, recommend products, and resolve technical issues without human intervention. This frees up your support team to focus on more complex cases, while the bot handles up to 70% of routine inquiries instantly.

One of its major advantages is multichannel management: Support Board centralizes conversations from Facebook Messenger, WhatsApp, Instagram, Telegram, Viber, and Line into a single dashboard. Your agents can respond from one place without needing to switch between platforms, significantly improving response times and preventing important messages from being missed.

The plugin also offers an integrated support ticket system, allowing visitors to create help requests that are managed in an organized way. Additionally, it includes Slack notifications so your team is always aware of new conversations, and WooCommerce synchronization so you can offer assistance directly during the checkout process, increasing customer confidence and reducing cart abandonment.

Customization is another strong point: you can fully adapt the chat's appearance with colors, logos, background images, and button styles that match your brand. The admin panel is intuitive and requires no coding knowledge, as it includes a step-by-step setup wizard and predefined chatbot templates.

In terms of security, Support Board guarantees encrypted data transmission and complies with GDPR, offering data export and deletion options. All conversations are stored on your own server, giving you full control over your customers' information.

If you're looking for a complete solution that combines live chat, AI chatbot, and multichannel messaging in a single WordPress plugin, Support Board is a solid and professional option that will help you scale your business's customer support.

• Live chat with chatbot powered by ChatGPT and Google Dialogflow
• Multichannel integration: Facebook Messenger, WhatsApp, Instagram, Telegram, Viber, and Line
• Integrated support ticket system
• Slack notifications for your team
• WooCommerce synchronization for support during checkout
• Unified dashboard for all conversations
• Full customization of the chat's appearance
• Data stored on your own server and GDPR compliance