Shop as a Customer for WooCommerce

Shop as a Customer for WooCommerce is an extension designed for online stores that need to manage orders received outside the digital channel: by phone, email, social media, or in-person service. It allows the administrator or authorized store staff to access the storefront as if they were a registered customer and complete purchases on their behalf without needing to request passwords or login credentials.

The tool solves a common problem in e-commerce: poorly recorded manual orders, lost phone calls, and slow processes when the customer does not purchase on their own. With a single click, the administrator can switch between admin mode and customer mode, browse the store, add products to the cart, and complete the checkout process exactly as the end customer would. This ensures that every order is centralized in WooCommerce with all the correct data.

Key features include creating orders on behalf of registered or new customers, the ability to purchase as a guest, switching to any user role, searching for customers by name, email, address, company, or phone number, and full logging of each administrator's login history. It also allows sending invoices to customers from the thank-you page, using offline payment methods to complete orders, and configuring which user roles can access this functionality.

The extension is compatible with HPOS (High-Performance Order Storage) and WordPress multisite installations, and integrates with the User Role Editor plugin for more granular permission management. It is an ideal solution for B2B stores, customer support teams, sales representatives, and any business that needs to streamline assisted order management without sacrificing the customer shopping experience.

With a simple interface and an optimized workflow, Shop as a Customer for WooCommerce turns manual order management into a fast, reliable process fully integrated with your store.