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Payment Reminder for WooCommerce is an official extension designed for online stores that need to recover forgotten revenue and reduce the number of stalled orders. It is especially intended for businesses that manage bookings, bank transfer payments, or custom orders where customers often leave the purchase process halfway or delay paying for the order.
The extension automatically detects orders with pending payments and sends reminder emails according to the rules you configure. You can set the number of days after the order when the reminder will be sent, as well as the maximum number of reminders that will be sent per order. You also have the option to send emails manually from each individual order when needed.
In addition to payment reminders, the tool allows you to send follow-up emails to customers who canceled their order, offering them discount coupons to encourage them to complete the purchase. You can create specific coupons for certain payment methods and restrict the available payment method for pending orders, giving you total control over the recovery process.
Another standout feature is the automatic review invitation: when an order is completed, the system sends an email to the customer inviting them to rate the purchased products, helping you build a solid reputation and gather valuable testimonials for your store.
Configuration is simple and accessible from the admin panel. You can enable or disable each reminder at any time, set up CC and BCC copies to keep a record of sends, and fully customize the content of the emails with placeholders that insert real order data, such as the customer's name or the purchase total. You can also edit the header, body, and footer of each email to match your brand's visual identity.
With clear management of pending and canceled orders directly from the extension, Payment Reminder for WooCommerce allows you to maintain smooth communication with your customers, reduce cart abandonment, and improve your business's cash flow without additional manual effort.