Flow Notify for WooCommerce

Flow Notify for WooCommerce is an automated communication extension designed for online stores that need to keep their customers informed at every stage of the order cycle without relying on constant manual reviews. Developed by BizSwoop, this plugin turns your WordPress dashboard into a unified messaging hub from which you can send SMS, WhatsApp, and email notifications automatically, personalized, and in real time.

The tool is intended for businesses that manage orders with varied fulfillment flows —shipping, local pickup, or delivery— and need each status change to reach the customer on the appropriate channel. With Flow Notify, you can create custom order statuses that reflect your actual operations, such as "Packed", "Ready for pickup", or "Out for delivery", and associate automatic notifications with each one that trigger without manual intervention.

The plugin offers more than 25 WooCommerce data fields to personalize each message with real order information: customer name, order number, shipping method, total, products, coupons, and more. This ensures each notification is relevant and useful, reducing support queries like "Where is my order?" and improving customer trust.

In addition to transactional notifications, Flow Notify includes marketing features: you can send one-off or scheduled messages for promotions, product launches, or company announcements. It also allows stock alerts so visitors can subscribe and receive notices when a product is back in stock or goes on sale.

Integration with Twilio for SMS and the Meta API for WhatsApp is configured directly from the WordPress dashboard, without the need for external platforms. The plugin is compatible with WooCommerce High Performance Order Storage (HPOS) and works alongside popular local pickup, local delivery, and order scheduling extensions.

With a real-time activity panel, a complete log of sent messages, and opt-in options for customers to choose their preferred channel, Flow Notify offers a complete solution for your store to communicate every step of the purchase process clearly, timely, and professionally.