Bookly Custom Fields (Add-on)

Bookly Custom Fields (Add-on) is an official extension of the Bookly booking system that expands the standard booking form so you can collect specific information from your customers before confirming an appointment. While the default Bookly PRO form only includes basic fields such as name, phone, and email, this add-on allows you to add as many custom fields as you need, tailored to the particularities of your business.

It is designed for appointment-based businesses that require additional data to provide quality service: clinics that need medical history, academies that must know the student's level, salons that require style preferences, consultancies that need prior client information, or any company that needs more than basic contact details. If you have had to contact your customers after each booking to ask for information that should have been collected in the form, this add-on solves that problem at its root.

With Bookly Custom Fields, you can create fields of different types: text, text areas, dropdown lists, checkboxes, radio buttons, numeric fields, captcha, and more. Each field can be set as required or optional, and you can apply conditional logic to show or hide fields based on the customer's previous answers. You can also link specific fields to particular services, so each type of appointment only shows the relevant questions. Additionally, you can create internal fields that are only visible in the Bookly admin panel, ideal for team notes.

All collected information is automatically integrated into the Bookly calendar and in the details of each appointment, visible from the WordPress dashboard. This eliminates the need for external forms, scattered messages, or follow-up emails to complete data. The team can review the information before each appointment, reducing errors and improving service preparation. Data can also be updated if necessary and exported for analysis or record-keeping.

Configuration is quick and requires no programming knowledge: in a few minutes, you can add the fields your business needs and arrange them according to your workflow. The add-on integrates naturally with the Bookly ecosystem, maintaining the coherence of the booking process and offering a smooth experience for both the customer and your team.